Essential Site Care
Your website is actually just software. And like all your other devices, this software needs regular care and support to keep on running smoothly. Updates are needed. Backups must be run. Compatibility needs to be tested. Hacks need to be averted. And uptime should be monitored.
We believe no site deserves to be launched and forgotten. That’s where the Essential Site Care plan comes into play. This critical program should be applied to every site after it launches. Let us handle the technical going forward. Our guarantee supports any issue that arises for your site while in our care. Never fear a broken or hacked website again. Let us handle all your site care needs.
Essential Site Care
- BackupsDaily offsite backups stored in the cloud
- Core Software UpdatesWeekly security updates to code base
- Plugin and Theme UpdatesWeekly security and feature updates
- Immediate Vulnerability UpdatesTimely updates when security is urgent
- Malware CleanupRestoration and mitigation in case of a hack
- Compatibility SupportGuarantee updates never cause an issue
- Security ScansDaily preventative support for malware and security breaches
- Uptime MonitoringReal time support for unexpected downtime
- Monthly ReportComprehensive report on your site's health
- FREE Content UpdateOne small site update included monthly
Hosting + Site Care Bundle
- ⋆ ⋆ Essential Site Care ⋆ ⋆Get everything included in the site care plan.
(A $99 Value) Details on this page.
- ⋆ ⋆ Specialized Hosting ⋆ ⋆Get everything included in the hosting plan.
(A $35 Value) Learn More »
- Save Time and MoneyKeep it simple with this discounted bundle saving you valuable resources.
- A Complete Website Support SolutionLet us handle the details, from hardware to software. Your website will have complete support and continue running smoothly and worry free.
- One Account ManagerNever wonder who to call again. Get a single point of contact for all your website support, whether for the server or the site.
- Consolidated Billing Enjoy simple automated billing that guarantees your site's infrastructure never expires and you never lose access.
FAQ on Site Care
This is where our compatibility support comes into play. We’ll look into things and determine the right path forward. First we’ll see if it can be quickly fixed and we’ll provide a patch to the code. If that's not possible, we’ll reach out to the original developer of the offending plugin or theme for you and see if they can support it. If that doesn’t work, we’ll roll back the update to keep your site running smooth. Then we’ll propose to you the best path forward for the site so future updates can still happen. It’s a multistep process of excellent technical support!